Frequently Asked Questions
Everything you need to know about shopping with Furniture Depot.
What are your standard shipping times for large furniture items?
Most in-stock items are processed within 2-3 business days. Depending on your location, delivery via our specialized freight partners typically takes 7-14 business days to ensure your furniture arrives safely.
Do you offer White Glove Delivery and assembly?
Yes, we offer a White Glove Delivery service for an additional fee. This includes room-of-choice placement, full assembly of your new furniture, and removal of all packaging materials.
What is your return policy if the furniture doesn't fit my space?
We offer a 30-day return window. If the item is not a perfect fit, you can return it in its original packaging. Please note that return shipping fees apply, and items must be in new condition.
Are the wood products made of solid wood or veneer?
We offer a variety of constructions. Each product page includes a 'Materials' section detailing whether the piece is crafted from solid hardwood, high-quality wood veneers, or engineered wood.
Do you offer financing options for larger purchases?
Absolutely. We partner with several financing providers to offer flexible monthly payment plans. You can select the financing option at checkout to see if you qualify for 0% APR terms.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our carrier's portal where you can monitor the progress of your delivery.